How do I reach Customer Service?

Here at RV Covers Protect, we have tried to give you as much information about the products on our website as possible. However, if you have questions the easiest and fastest way to contact us is at our email address support@RVcoversprotect.com We can also be reached at 912-376-1730 (toll free, USA) , RV Covers Protect, 8531 Heatherwood Drive, Savannah, GA 31406.

What are your Shipping Charges?

If your order with the RV Covers Protect is over $99.99 and you live within the continental U.S., then you have FREE ground shipping with UPS. If your order is from 0-$30 then your shipping charge is $9.99. If your order ranges from $31 - $60, then your shipping charge is $14.99. If your order is from $61- $99.99, then your shipping order is $19.99.

How easy will it be to install the product I order?

Installation must be done with two people. Installation instructions are sent with every order. In the event the instructions are lost, e-mail us immediately and instructions can be sent via e-mail.

Will I be charged Sales Tax?

We collect Georgia sales tax for orders shipping to a Georgia address only. So, if you do not ship your order to Georgia, you will incur No Sales Tax when you shop with RV Covers Protect.

Is it OK to cover my RV with a plastic tarp?

Do not use a plastic tarp to cover your RV especially in high heat areas because the plastic cannot breathe. Most commercial tarps are made of plastic. Without a breathable fabric like polypropylene, it has been suggested that tarps may cause damage to the inside your motor home or camper.

What is the difference between the fabrics that are sold at RV Covers Protect? 

The Poly Pro III and the Expedition have three layers of woven polypropylene that  is strong, breathable, water repellent, and forms an excellent barrier against damaging UV rays, airborne pollutants, tree sap, and bird droppings. The Goldline cover is the most advanced product, developed after years of research; superior UV protection,  extra strength fabric offers superior tear resistance,  lighter weight fabric reduces the bulk and makes for easier installation. The Traveler RV cover is a single layer of protection and serves as a dust cover with very little UV protection.

All of the covers are made of polypropylene and have an air vent system that reduces wind stress and vents inside moisture.  Click HERE to see a You Tube video that describes the differences in the Poly Pro 3 and Expedition and the Goldline that resembles the PolyX300.

Why Do You Need the Protection of an RV Cover?

The RV cover protects the exterior of your motor home from dust and dirt as well as bird droppings and tree sap. The motor home cover reflects the infrared rays to keep the temperatures lower inside the RV and blocks the UV rays that cause cracking and fading of the exterior design. This damage is easy to see after your motor home has spent just a short amount of time exposed to weather and the elements which then adds another chore to your list, the washing and waxing of your RV. With an RV cover you are able to maintain the appearance of your RV and preserve its resale value. Acid rain helps to create the appearance of those black streaks that are extremely hard to eliminate. Our RV covers allow the moisture to escape which prevents mold and mildew from settling on the exterior. It also protects the critical roof surface and the roof-mounted accessories from the environmental elements. These RV covers provide a portable alternative to expensive indoor storage.

What is the difference between a custom fit, a contour fit,  or a universal cover?

A universal cover is like a generic “one size fits all” mass produced cover. The custom fit cover is made to the dimensions of your RV. Custom fit covers fit the RV better with less movement thereby reducing the wear on the RV. With a custom fit cover there is better access to the doors and they have the better warranties. They also are very expensive. The covers at RV Covers Protect are all semi-custom fit (contour fit) to your RV or trailer.  A contour fit covers the general dimensions of all RV makes and models.

Where will I find my warranty card?

Your sales receipt serves as your warranty. In the event you have a warranty issue you will need to present your sales receipt to Classic Accessories by calling their warranty department at  (1-800-854-2315 X283). The warranty department will walk you through what you need to do.

Will the cover allow me access to my RV when it is covered?

Most covers have three zippered sections on both sides of the cover so that you can use a zipper to gain access to your RV.

Which covers are under warranty from Classic Accessories?

Most of the covers on this website are sold by Classic Accessories from Kent, Washington. In the RV covers category, the warranty applies to the PolyPro 3 covers. The boat covers made by Classic Accessories are Dryguard, Hurricane, Orion, Silver Max, and Storm Pro. All of the jon boat, canoes, pond, and pedal boats are made for Classic Accessories. The jet ski covers made by CA are the Deluxe PWC. The automobile and truck covers are called Poly Pro 3, Overdrive, or Poly Pro 1. Most of the golf cart covers are from Classic Accessories with the exception of Ryder and Greenline. All of the motorcycle, ATV, UTV, and snowmobile covers are made by Classic Accessories.

What is the wording for the warranties from Classic Accessories?

When Classic Accessories says, “We cover your gear,” we’re referring to our product warranties too. If you experience any defect in material or workmanship within the warranty period, we will gladly replace your product. If this product fails due to a defect in workmanship and materials within (the number of years on the warranty) from the date of purchase we will repair or replace it free of charge. Trailering or towing your RV with your RV Cover on will invalidate the warranty. This warranty gives you specific rights and you may also have other rights which vary from state to state. Every Classic Accessories product is manufactured and tested to the strictest quality standards to ensure years of satisfaction. If you’re not happy with something, please let us know. For questions about your warranty or product’s performance, please call 800-854-2315 (7:30 a.m. to 4:30 p.m. Pacific time) and ask for Warranty Customer Service or email us at customerservice@classicaccessories.com.

Which covers are sold by Eevelle in Carlsbad, California?

Eevelle RV covers are named Traveler, Expedition, and Goldline. The boat covers are named Trident and Wake, the PWC covers are W1 and W1DX, the golf cart covers are called Greenline, the car covers are called Tour and the truck covers are called Hauler. The Summerset Bimini tops are also made for Eevelle.

What is the wording for the warranties from Eevelle?

All return, warranty and damage or defect claims need to be processed for the customer through the dealer who placed the order.  Items deemed covered under warranty or items received damaged or defective are replaced with the same item at no cost to the customer or dealer. 

The materials and workmanship are guaranteed to be free of defects at time of manufacture.  Warranty does not cover normal wear, weather soiling or stains or rips and/or tears of any kind including but not limited to, rips or tears from improper installation, protruding objects, sharp corners, weather and acts of nature. 

Items can be returned within 30 days of purchase if they are received in original NEW condition and are returned in the original box & packing material.  All returns are subject to a 25% restock fee and customer/dealer is responsible for return shipping charges.